Virtual Agents and Artificial Intelligence

€40.00

Course Description:

Power Virtual Agents provides the capabilities of easily building custom chat-bots for external and internal use. Power Virtual Agents includes powerful AI capabilities for user experience and communication. The Bots are able to take action by connecting to Power Automate and you will be able to monitor your bots performance.

AI Builder is a suite of different capabilities to improve business performances by automating tasks and predicting outcomes. It uses a graphical interface, making it easy to create and use AI models, without the need of any expertise.

Target Audience:

Individuals interested in improving efficiency of business processes.

Learning Outcomes:

Learn about the values and capabilities of Power Virtual Agents and how they can be leveraged to automate common customer and internal-facing issues.
Learn about the capabilities of the AI Builder and how organisations can leverage AI to automate intelligent tasks.

Prerequisites:

Basic understanding of a few concepts: software applications, business processes and data.
Familiarity with the basic concepts of Power Platform.

Date: 25/05/2021

Time: 14:00 – 16:45

Venue: Live online session – details of how to join the meeting will be sent once registration is complete

Fee: €40

CPE Hours: This course qualifies for 2.5 hours of structured CPE which can be classified as Professional Competency. A certificate of attendance will be provided at the end of the session.

Trainers:

Marco Ramos, Automation Developer, KPMG Digital Solutions

Marco Rarmos

Marco is an Automation Developer at KPMG Malta. He has a strong background connecting Business and Technology, with an extensive experience in project management and process analysis along with ERP implementation and B.I. development for data analysis in different industries. Excellent results developing solutions to support companies on making use of technology to facilitate processes and provide crucial information for decision making.

Stephanie Chetcuti, Software Developer, KPMG Digital Solutions

Stephanie Chetcuti

Stephanie first joined KPMG in 2018 as a student and then joined full time in 2019 after successfully completing her degree in Artificial Intelligence at the University of Malta. She forms an integral part of the Artificial Intelligence solutions development team within KPMG in Malta’s Digital Solutions team as well as the Automation team.

Kindly note that this session entitles the attendee to 2.5 KPMG Loyalty Rewards. After collecting 60 Loyalty Rewards, attendees will be entitled to a free CPE session of their choosing. Visit our Loyalty Rewards page to learn more.

Moreover, for every three courses booked from our KPMG Learning Suites, attendees receive a discount voucher of 40% to be redeemed on their next course purchased from any Learning Suite!

Discover more courses from our KPMG Learning Suites.


Is your employer paying for your CPE seminars? Contact us on kla@kpmg.com.mt to discuss how the employer can benefit from our offers.

Course Features

  • Guided Learning 2.5 hours
  • Language English
  • Assessments Not Applicable
Marco Ramos

Automation Developer

Marco is an Automation Developer at KPMG Malta. He has a strong background connecting Business and Technology, with an extensive experience in project management and process analysis along with ERP implementation and B.I. development for data analysis in different industries. Excellent results developing solutions to support companies on making use of technology to facilitate processes and provide crucial information for decision making.
Stephanie Chetcuti

Software Developer

Stephanie first joined KPMG in 2018 as a student and then joined full time in 2019 after successfully completing her degree in Artificial Intelligence at the University of Malta. She forms an integral part of the Artificial Intelligence solutions development team within KPMG in Malta’s Digital Solutions team as well as the Automation team.