ITIL® 4 Leader: Digital and IT Strategy Training

€1,800.00

Course Description:

This Digital and IT Strategy Training is the final module to launch from the ITIL 4 certification scheme and completes the ITIL 4 Strategic Leader designation. This ITIL training adds a new perspective to the ITIL 4 guidance and elevates the discussion around ITIL concepts to an organisational strategy level.

Course Outline:

Demonstrate the use of ITIL Guiding Principles in Digital and IT Strategy decisions and activities
Understand why organisations need to change the way they do business in markets disrupted by digital and information technology, and relate this to the concepts of strategy that they will need to master as they make these changes
Relate the concepts of Digital and IT Strategy, the Service Value System and the Service Value Chain, and explain how they work together to create value in markets being transformed by digital and information technology
Understand how an organisation uses Digital and IT Strategy to remain viable in environments disrupted by digital technology
Understand strategic approaches made possible by digital and information technology to achieve customer/market relevance and operational excellence
Understand the risks and opportunities of Digital and IT Strategy
Understand the steps and techniques involved in defining and advocating for a Digital and IT Strategy
Understand how to implement a Digital and IT Strategy

For a detailed course outline, kindly click here.

Learning Outcomes:

Create an appropriate digital strategy aligned with the wider business goals
Understand how business and IT leaders across the globe are responding to digital disruption by reshaping corporate strategy, adapting processes, and even repurposing entire business models
Explore the use of the ITIL 4 framework to support organisations on their digital transformation journey, addressing service management challenges and utilising a new technology
Demonstrate the use of ITIL Guiding Principles in Digital and IT Strategy decisions and activities
Understand why organisations need to change the way they do business in markets disrupted by digital and information technology and relate this to the concepts of strategy that they will need to master as they make these changes
Relate the concepts of Digital and IT Strategy, the Service Value System and the Service Value Chain and explain how they work together to create value in markets being transformed by digital and information technology
Understand how an organisation uses Digital and IT Strategy to remain viable in environments disrupted by digital technology
Understand strategic approaches made possible by digital and information technology to achieve customer/market relevance and operational excellence
Understand the risks and opportunities of Digital and IT Strategy
Understand the steps and techniques involved in defining and advocating for a Digital and IT Strategy
Understand how to implement a Digital and IT Strategy
Continue learning and face new challenges with after-course one-on-one instructor coaching

Key Features of this ITIL® 4 Leader: Digital and IT Strategy Training:

After-course instructor coaching benefit
End of course examination included

Prerequisites:

To take this ITIL framework module, candidates must hold ITIL 4 Foundation Certification AND demonstrate that they have a minimum of three years of managerial experience.

Dates:

This course runs for 3 days and, in order to provide you with more flexibility, you may opt for the morning to afternoon option or the afternoon to evening option. Contact us by email on kla@kpmg.com.mt or by telephone on 2563 6363 for further information on the upcoming dates.