Course Description:

As organisations use information and related technologies to do business differently, the ability to rapidly launch new products and services to keep up with the competition becomes critical. Organisations must greatly intensify their agility, speed, cost-effectiveness, and responsiveness to compete in this high-velocity environment.

This ITIL 4 Specialist: High-Velocity IT (HVIT) course explores how digital organisations and digital operating models function in high-velocity environments. This module includes working practices such as Agile and Lean and technical practices and technologies such as Cloud, Automation, Continuous Integration, Continuous Delivery, and Automatic Testing, focusing on rapidly delivering higher quality products & services while maximising business value.

Course Outline:

• Understand concepts regarding the high-velocity nature of the digital enterprise, including the demand it places on IT
• Understand the digital product lifecycle in terms of the ITIL ‘operating model’
• Understand the importance of the ITIL guiding principles and other fundamental concepts for delivering high-velocity IT
• Know how to contribute to achieving value with digital products
• Know how the service provider ensures valuable investments are achieved. Know how to use the following practices to contribute to achieving valuable investments and references below which refer to the practices guidance
• Know know the service provider ensures fast development is achieved. Know how to use the following practices to contribute to achieving fast development
• Know how the service provider ensures resilient operations are achieved. Know how to use the following practices to contribute to achieving resilient operations
• Know how the service provider ensures co-created value is achieved. Know how to use the following practices to contribute to achieving co-created value with the service consumer
• Know how the service provider ensures assured conformance is achieved. Know how to use the following practices to contribute to achieving assured conformance

For a detailed course outline, kindly click here.

Learning Outcomes:

• Understand how digital organisations and digital operating models function in high-velocity environments
• Understand the digital product lifecycle in terms of the ITIL Operating Model
• Understand the importance of the ITIL guiding principles and the other fundamental concepts for delivering high-velocity IT
• Learn about the high-velocity IT objectives, including valuable investments, fast development, resilient operations, value co-creation and assured conformance
• Focus on rapid delivery of products & services to obtain maximum value
• Apply working practices such as Agile and Lean and technical practices and technologies such as The Cloud, Automation, and Automatic Testing
• Continue learning and face new challenges with after-course one-on-one instructor coaching

Key Features of this ITIL® 4 Specialist: High-Velocity IT Training:

• Practice exams and prep questions
• End of course examination voucher included
• After-course instructor coaching benefit

Prerequisites:

Candidates must hold ITIL 4 Foundation Certification.

Dates:

Venue: Online (AnyWare) – details of how to join the meeting will be sent once registration is complete.

Fee: €1,800

Funding: This course is also eligible for the ‘Investing in Skills’ Scheme, managed by Jobsplus. Learn more here.

Certifications/Credits:

The course prepares you for the ITIL 4 Specialist: High-Velocity IT exam, one of five exams needed to achieve ITIL 4 Managing Professional (MP) Certification.

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