This course can be delivered to your organisation as part of our bespoke Corporate Training Solutions, at your own time and your own convenience. Contact us on kla@kpmg.com.mt or call us on +356 2563 6363 or on +356 9963 6363 for more information on how we can take care of your organisation’s training needs.

Course Description:

Delivering feedback effectively is an essential but underrated communication skill which is key to improved work performance and healthy work relationships.

Do you feel unsure of how to begin such conversations, or worry about how your colleagues or direct reports will react? You are not alone; feedback conversations are tough! But it is something you can learn how to do better. So if you are looking for ideas on how to deal with that sense of awkwardness and unease, look no further.

This session gives tips on how to prepare for formal and informal feedback situations, and explores techniques that may be used during feedback conversations.

Target Audience:

Want to be a better conversationalist? We’ll save you a spot!

Learning Outcomes:

• Identify the benefits of giving and receiving feedback
• Distinguish between different types of feedback
• Identify characteristics of effective and ineffective feedback
• Provide feedback with confidence
• Manage reactions to feedback

Venue: Kindly contact us on kla@kpmg.com.mt to indicate your preferred training method; online or in-person.

CPE Hours: This course qualifies for 3 hours of Structured CPE which can be classified as Professional Competency. A certificate of attendance will be provided at the end of the session.

Trainer:

Christine Garzia

Christine is a career advisor and is passionate about guiding individuals throughout their professional journey in an authentic and personalised way. She has worked as a career advisor, mentor, and trainer for the past 15 years. Christine is ex-Big 4 (KPMG) and continues to advise a diverse range of corporate, public, and third sector clients. She has led several pan-EU research projects and programmes focusing on training and employability. Christine has also produced career-focused TV programmes and has frequently been invited to share her professional insights on various media platforms.

Christine is an alumna of the University of London from where she received her M.Sc. in Occupational Psychology. She holds a degree in Psychology (Hons.) and a post-graduate diploma in Lifelong Career Guidance & Development and is currently reading for her PhD in Career Guidance.

Outside of work, Christine is an avid trekker and has a keen interest in gardening. Her appreciation of diverse cultures has led her to travel extensively across Asia, Europe, the Middle East, and Africa.

Discover more courses from our KPMG Learning Suites.

Is your employer paying for your CPE seminars? Contact us on kla@kpmg.com.mt to discuss how the employer can benefit from our offers.

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