Enterprise Service Management Practitioner Course
Course Description: Enterprise Service Management (ESM) is essentially the application of IT Service Management (ITSM) in a non-IT environment. Service optimisation results primarily from…
Award in Adult Learning and Development
Course Description: Trainers nowadays are no longer considered as disseminators of information but they are expected to be change agents and performance consultants. In…
Applied Basic IT
Course Description: Computers and most things IT-based have become an essential and vital part of our personal and professional lives. Having a basic Knowledge…
Customer Care
Course Description: Customer service is vital to an organisation because it is often the most important contact a customer has with a company. No…
Work Ethics and Employability Skills
Course Description: Through this learning and development programme, the participant will be exposed to the mind-set, competencies, and approach-to-work required to be employable; from…
Working on the Self
Course Description: Through this learning and development programme and this exposure to multi-skilling, the programme aims to shift the learner’ mind-set which should result…
Communication and Presentation Skills
Course Description: The course exhibits the importance and need of communicating effectively to render effective presentations. The employment trend to be flexible, calls for…
Leadership Skills
Course Description: Leadership roles are present in whatever we do at work and in our private life. Such skills can be harnessed in all…
Skills for Success at Work
Course Description: This course revolves around the concept of bridging education and employment, and equipping the learner with the foundation skills to successfully enter…